Get Help

United Way-funded helpline, 2-1-1

2-1-1 is an easy to remember, three-digit dialing code that connects people in need with essential health and human services 24 hours a day, seven days a week. Calls to the helpline are answered by Community Resource Advisors who search a comprehensive database of listings and provide practical information about how to get food, money and other help from government programs and community agencies in the callers area. Since 2004, United Ways in California have collectively supported federal and state legislation and individually provided financial and professional resources towards 100 percent access for California residents by 2010. United Ways are also involved in the national campaign to secure $150 million in federal funding to implement 2-1-1 nationwide.

California Alternate Rates for Energy (CARE)

The California Alternate Rates for Energy (CARE) program offers income-qualified customers a 20% discount off their monthly electric and natural gas bills. Care is funded through a rate surcharge paid by all other utility customers. Income qualifications may be adjusted each year depending on inflation.

Emergency Food & Shelter Program

The Emergency Food and Shelter Program was created in 1983 to expand the work of local social service agencies (non-profit and governmental) in assisting people with economic emergencies. Funding is provided by the Federal Emergency Management Agency (FEMA) as well as the state of California, and is awarded as grants to supplement food, shelter, rent and utility assistance only. United Way serves as the fiscal agent for the EFSP and its staff is housed in United Way’s headquarters.

The Emergency Food and Shelter Program does not serve clients directly. If you are seeking emergency food and shelter services, please call 2-1-1.

Government Benefits

Benefits.gov is the official benefits website of the U.S. Government and is an easy to use tool that provides access and information to over 1,000 programs including numerous assistance programs for families and individuals such as children’s healthcare, financial assistance for education and tax counseling.

Tax Preparation Assistance

The Greater Los Angeles Earned Income Tax Credit (EITC) Campaign Partnership helps qualified low and moderate-income families each year get the refund they deserve while preparing their taxes for free. The EITC partnership is part of a widespread national effort to drive public awareness about the tax credit and other services provided by participating organizations. EITC has become one of the largest anti-poverty programs for working families, bringing an estimated $1.5 billion in refunds to qualified taxpayers and helping to drive the local economy in Los Angeles County.

Family Wize

Free prescription drug cards that save 20 – 25%

AFL-CIO’s Emergency Food & Assistance

For more than 50 years, United Way has been a proud partner with organized labor, both in raising funds and helping people in need. Labor’s Emergency Food & Assistance Program provides support to labor members and their families in the form of food, clothing, rent assistance and other critical services.

For more information about United Way and labor, please call (213) 808-6273.

Utility Assistance Program

Families who need assistance paying their utility bills may receive help through United Way’s Utility Assistance Program.

Job Referral and Training Community Career Development

Provides job readiness workshops, placement services and training for new careers.r Development