Standards of Excellence: Summer Updates & New Seminars

Standards of Excellence: Summer Updates & New Seminars

IMAG0537Happy August everyone!  Thank you again to all of you who attended our convening last month. We were especially thrilled to share with you our progress in building the Standards of Excellence (which you can see here), and we will have even more exciting things to share in the coming months. 

Thank you to Reina Turner at LACDMH and Luther Richert at OPCC SAMOSHEL for their presentations on the Standards at the Home For Good Convening. And, of course, an extra special thanks to David Howden and LouAnne White at CSH, and Steve Renahan and Nicky Viola at Shelter Partnership, whose tireless efforts in pulling the community together to create the Standards has brought us to where we are today.

Of course, there’s still work to be done before truly putting the Standards into action, including redoubling our commitment to building our community capacity in order to meet challenges. To that end, we are excited to announce a new set of Standards of Excellence Seminars for September! 

Entitled, “Strengthening Outcomes through Continuous Quality Improvement,” these sessions will provide Supervisors and Program Managers with tools and strategies for achieving and improving upon their programs’ quality and outcomes. Additionally, and perhaps even more importantly, participants will get an opportunity to apply for free technical assistance to help ensure that the concepts learned in the seminars are effectively applied. In other words, not only will we talk about continuous quality improvement, we will also walk participants through the process of implementing it in their programs. All for FREE!

Our last round of Seminars were so successful that we ended up training nearly DOUBLE the number of participants as set in our initial goal. To ensure everyone gets a chance to join us this time around, we will be offering three different sessions for each type of program currently covered by the Standards for a total of NINE seminars:


 Standards of Excellence Seminar

“Strengthening Outcomes through Continuous Quality Improvement”

For Outreach Services Providers:

September 3, 4 OR 5, 2013

9:30 AM to 4 PM

More info and to register at

 For Emergency Shelter Providers:

September 16, 17, OR 18, 2013

9:30 AM to 4 PM

More info and to register at

 For Permanent Supportive Housing Providers:

September 3, 4, OR 5, 2013

9:30 AM to 4 PM

More info and to register at

 ALL seminars located at:

United Way of Greater Los Angeles

1150 S. Olive St.

4th Floor Conference Center

Los Angeles, CA 90015


REGISTRATION REQUIRED FOR ACCESS TO BUILDING!  Please only register for one date per program area, as the subject matter is repeated on all 3 days for each.  Also, depending on the response, space may be limited to two (2) participants per program/site, so please plan accordingly.




The Standards of Excellence are a set of performance and quality goals for permanent supportive housing programs, emergency shelters, and outreach programs.  An initiative of Home For Good, in coordination with CSH, Shelter Partnership, CUCS, and Housing Innovations, they are a list of the most critical outcomes necessary to effectively reduce and end homelessness, and are a set of best practices to which service providers should aspire. More information about the Standards of Excellence and Home For Good can be found at


Please check your e-mail for a link to activate your account.